Infirmary Health Specialty and Home Infusion provides pharmacy services
for patients who require intravenous (IV) or injectable medications at home.
Our pharmacy staff understands that your medical condition is complex and
requires specialized knowledge and care coordination with a multidisciplinary
team. Our staff is dedicated to working with you, your doctors and nurses,
your family and friends, and your insurance company throughout your time
on home infusion service to achieve a fully integrated healthcare team.
Our goal is to provide you with quality care and the best home infusion
experience possible.
Infirmary Health Specialty & Home Infusion Benefits
Here are some benefits that you will receive while on service with Infirmary
Health Specialty and Home Infusion:
Access to clinical staff 24 hours a day, 7 days a week
Coordination of prior authorization with your insurance company
Clinical monitoring
Help in locating co-pay assistance
Home delivery of your medication
Training and education on your therapy
Equipment/pump management
Dietary consultation, if applicable
Refill reminders
Hours of Operation
Monday – Friday | 8:30 a.m. - 5:00 p.m.
24/7 on-call clinical support is available.
Contact Us
Address: 7101 US HWY 90, Building B
Suite B100
Daphne, AL 36526
Phone: 251-202-6539 or 866-651-1090 (toll-free)
Fax: 251-288-5590
How to file a complaint
Patients and caregivers have the right to voice their complaints and/or
recommendations on services to the pharmacy. Infirmary Health Specialty
and Home Infusion Pharmacy has a formal complaint procedure that makes
sure your concerns and/or grievances are reviewed and addressed in a timely
manner. Within five calendar days of receiving your complaint, the pharmacy
will provide you with an update. Every effort will be made to resolve
all complaints within 14 days. You will be informed in writing of the
resolution of your complaint.
The following organizations are available to contact anytime you feel your
complaint was not resolved to your satisfaction:
By Mail: U.S. Department of Health and Human Services
Office For Civil Rights
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
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