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Home Infusion Pharmacy

Infirmary Health Specialty and Home Infusion provides pharmacy services for patients who require intravenous (IV) or injectable medications at home.

Our pharmacy staff understands that your medical condition is complex and requires specialized knowledge and care coordination with a multidisciplinary team. Our staff is dedicated to working with you, your doctors and nurses, your family and friends, and your insurance company throughout your time on home infusion service to achieve a fully integrated healthcare team. Our goal is to provide you with quality care and the best home infusion experience possible.

Here are some benefits that you will receive while on service with Infirmary Health Specialty and Home Infusion:

  • Access to clinical staff 24 hours a day, 7 days a week
  • Coordination of prior authorization with your insurance company
  • Clinical monitoring
  • Help in locating co-pay assistance
  • Home delivery of your medication
  • Training and education on your therapy
  • Equipment/pump management
  • Dietary consultation, if applicable
  • Refill reminders

Hours of Operation

  • Monday – Friday | 8:00am-5:00pm
  • 24/7 on-call clinical support is available.

Contact Us

  • Address:
    7101 US HWY 90, Building B
    Suite B100
    Daphne, AL 36526
  • Phone: 251-202-6539 or 866-651-1090 (toll-free)
  • Fax: 251-288-5590

How to file a complaint

Patients and caregivers have the right to voice their complaints and/or recommendations on services to the pharmacy. Infirmary Health Specialty and Home Infusion Pharmacy has a formal complaint procedure that makes sure your concerns and/or grievances are reviewed and addressed in a timely manner. Within five (5) calendar days of receiving your complaint, the pharmacy will provide you with an update. Every effort will be made to resolve all complaints within 14 days. You will be informed in writing of the resolution of your complaint.

The following organizations are available to contact anytime you feel your complaint was not resolved to your satisfaction:

Alabama Board of Pharmacy

Accreditation Commission for Health Care, Inc.

  • Website:

  • Phone: 855-937-2242 (toll-free) or 919-785-1214 and request the Complaints Department

Alabama Department of Public Health

U.S. Department of Health and Human Services

  • Phone: 1-800-368-1019
  • By Mail:
    U.S. Department of Health and Human Services
    Office For Civil Rights
    200 Indepdendence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201

To report elder abuse, neglect, or exploitation

Administration for Community Living

Alabama Department of Human Resources Adult Protective Services

  • Phone: 1-800-458-7214

To report healthcare fraud or abuse

  • Email:
  • Bureau of Health Provider Standards Complaint Hotline: 1-800-356-9596
  • AlaHealth Customers Fraud Hotline: 1-855-771-5111

To report suspected Medicare fraud, waste or abuse

  • The Office of the Inspector General: 1-800-HHS-TIPS (1-800-447-8477)
  • Medicare Advantage Plans: 1-800-MEDICARE (1-800-633-4227)
  • TTY: 1-877-486-2048

To report suspected Medicaid fraud and abuse

  • Fraud Tip Line: 1-844-DHS-TIPS (1-844-347-8477)
  • Toll-free: 1-877-87FRAUD (1-877-873-7283)
  • TTY: 1-800-377-4950
  • Alabama Medicaid: 1-866-452-4930
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