Visitor Policy 

Visitor hours for Infirmary Health hospitals are as follows:

Mobile Infirmary
·         Non-ICU: 8 a.m. – 8:30 p.m.
·         ICU: 5 – 6 a.m., Mon. – Friday only | 10 a.m. – 1 p.m. | 4 – 6 p.m. | 8 – 8:30 p.m.
·         Infirmary LTACH Hospital: Mon. – Sun. 1 – 6 p.m.
·         J.L. Bedsole/Rotary Rehabilitation Hospital and Colony Rehabilitation Hospital: Mon. – Sat. 4 – 8:30 p.m. | Sun. 8 a.m. – 8:30 p.m.

Thomas Hospital
·         Non-ICU: 8 a.m. – 8:30 p.m.
·         ICU: Open except at shift change: 6:30 – 8 a.m. and  6:30 – 8 p.m.

North Baldwin Infirmary
·         Non-ICU: 8 a.m. – 8:30 p.m.
·         ICU: 9 – 11 a.m. | 4 – 6 p.m.

Infirmary Health has modified its hospital visitor policy for Mobile Infirmary, Thomas Hospital, North Baldwin Infirmary, Infirmary Long Term Acute Care Hospital, J.L. Bedsole/Rotary Rehabilitation Hospital and Colony Rehabilitation Hospital effective at 8:30 p.m. Sunday, August 1, 2021.

Each inpatient, emergency department patient and outpatient is permitted one visitor at a time age 18 and older (exceptions apply). Additionally, all vendor appointments are suspended beginning Wednesday, August 4, until further notice. 

All visitors are required to be masked at all times and have their temperature screened upon entering the facility. Visitors should maintain hand hygiene and appropriate social distancing. Visitors who do not meet these guidelines will not be permitted.

Infirmary Health encourages everyone to get vaccinated as soon as possible. Community members can schedule a Pfizer-BioNTech vaccine appointment at the location nearest them by visiting

Infirmary Health reserves the right to modify its visitor policy to be more restrictive in the future if the situation deems necessary in order to protect our patients, physicians and staff.


Financial assistance

You may be eligible for financial assistance under the terms and conditions the hospital offers to qualified patients. Contact our patient business services department at 251-435-3541 for a financial assistance application.

Gift Shop

Gaillard's Gift Shop

Gaillard’s Gift Shop in the atrium of Mobile Infirmary offers unique gift items along with plants, flowers, cards, baby items and toiletries. Room delivery is available upon request by calling 251-435-4438. Learn more and shop online here.


  • Monday - Friday: 8 a.m. - 7 p.m.
  • Saturday: 8 a.m. - 4 p.m.
  • Sunday: Closed

Thomas Hospital Gift Shop

The Thomas Hospital Gift Shop is located just inside the main entrance of the hospital and offers plants, flowers, cards, collectibles, jewelry, baby items and toiletries.


  • Monday – Friday: 8 a.m. – 5 p.m.
  • Saturday: 11 a.m. – 4 p.m.
  • Sunday: Closed

The Gift Box 

The Gift Box in the front lobby of North Baldwin Infirmary offers many items including cards, gifts, jewelry, baby items and toiletries. Profits from the Gift Box are used by the Auxiliary to fund special projects.


  • Monday - Friday: 8 a.m. - 4 p.m.

LifeSouth Community Blood Center

Infirmary Health partners with LifeSouth Community Blood Center. Blood donated through LifeSouth stays in our community to meet the needs of our local hospitals.

Blood donors must be at least 17 years old, weigh 110 pounds or more and show photo I.D. Donors are encouraged to schedule an appointment for the blood drives.

Pastoral services

Mobile Infirmary

The chapel, located on the first floor near the front lobby, is open at all times for meditation and worship. Chapel service is held each Thursday at 9:30 a.m.

For a visit from the chaplain or a clergy member while you’re in the hospital, contact the hospital chaplain at ext. 4003. Contact the Guestline at ext. 2020 for a Bible to be delivered to your room.

Thomas Hospital

Caring, trained ministers/chaplains are available to you and your family for spiritual support. If you would like to see a minister/chaplain, please dial 0, and the operator will be able to assist you.

Bibles are available for any patient or family member. If you would like a Bible, please request one from the nurse on duty. The hospital chapel is located on the second floor for your convenience.

North Baldwin Infirmary

The hospital has a list of ministers of different denominations who are available for your needs. Ask your nurse for additional information.

Bibles are available for any patient or family member. If you would like a Bible, please request one from your nurse. The Bibles are yours to keep

Valet parking

Due to COVID-19, the valet parking at Mobile Infirmary and Thomas Hospital is temporarily suspended.