iConnect

Thank you for choosing Infirmary Health to care for your loved one. To protect the health and safety of our patients and staff, all Infirmary Health hospitals and clinics are prohibiting all visitors and non-essential healthcare personnel. The only exceptions include compassionate care situations, including end-of-life circumstances and maternity care. 

Staying connected with friends, family and community while in the hospital: 

Although visitors cannot be in the hospital with patients, staying connected to loved ones is very important to patient healing. We encourage patients to communicate with their loved ones while in the hospital and to involve them in their care. 

If the patient has access to a smart device or tablet:

  • Use apps such as FaceTime, Zoom and WhatsApp to video visit with loved ones.
  • Patients are encouraged to participate in social activities that are available on Facebook Live or live stream.
  • Patients may request to have their loved ones included in conversations with the medical professionals. Please speak with a member of your or your loved one's care team to help facilitate this request. 

If the patient does not have access to a smart device or tablet:

  • Hospital rooms are equipped with a landline phone that is available to make local calls. To make a phone call, patients may dial 9 and then the area code and phone number.
  • We have a small number of iPads available for patients to use to make video calls. Patients may notify their nurse if they would like to schedule a video call. 

Here are some other ways you can stay connected: 

Photos and greeting messages can be sent directly to patients through the iConnect Message Form. Send photos to your patient of their family, friends, pets or something that they love doing to help with their healing. Our staff will deliver the picture, note or gift directly to the patient's room.

If your loved one will be in the hospital for an extended period of time, Caring Bridge is a great way to keep friends and family updated on their care--click below to learn more.